Five years to 2022 in numbers - a year of strong growth
In 2022, the use of the Vibemetrics service expanded and the Vibemetrics team was strengthened. In this article, Mikko summarises the past year of Vibemetrics and looks ahead to the future.
2022 was a year of strong growth for us. We sent two million messages and received over one million responses to questions. We supported the work of more than 6 000 frontline staff by providing information on the team's results. We measured the results of 10 000 teams. A total of 11 million views of the results.
We processed 200 000 comments using artificial intelligence and a neural network. We identified keywords and grouped content. It's important for us to learn how to identify comments that need to be addressed. The year 2022 was a revolutionary year for AI development in general - ChatGPT and GPT-3 have set the direction for the future. AI is rapidly becoming a virtual partner for researchers and developers. You can read more about ChatGPT at this news.
On the content expertise side, we made a super hit when our team got Karoliina Jarenko and Vilma Tukia.
"We help organisations to listen to their people and take action. We learn together with our customers and grow together."
In 2022, we will also be able to identify the reasons why people change jobs. Knowing the reasons for turnover in your organisation is extremely valuable for employers, especially in sectors with labour shortages. Although we look to the past, we can use these results in the present to guide our communications, for example. From our previous blog to find out what the staff surveys tell us about turnover.
In 2023, we will focus on delivering value to service users. Artificial intelligence and learning from content will help us. We help organisations listen to their people and take action. We learn together with our customers and grow.
